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Why is CVS called CVS?

March 18, 2021 by Tristan Brown Leave a Comment

CVS is a household name, with many people instantly associating the brand with the hugely successful chain of pharmacies. What some people may not realize is that the brand actually began as a chain of convenience stores before evolving into the major healthcare player it is today.

The brand has had an interesting history, including several name changes and regular adaptations that have allowed it to continue to perform in a competitive market. We take a look at the history of CVS to better understand the origins of the brand and why a name can play such an essential role in a company’s success. 

The Beginning of CVS

The first Consumer Value Store was opened in 1963 in Lowell, Massachusetts by founders Sidney and Stanley Goldstein (two brothers) and their business partner, Ralph Hoagland. This initial store was not a pharmacy, but a convenience store stocking a range of beauty and health products. 

Even within the first year, Consumer Value Stores experienced significant success. The performance of the initial store allowed for rapid growth, and the brand quickly expanded to a 17-store chain. This led to an investment in marketing in branding that saw the birth of the CVS brand. The founders developed the first CVS logo which highlighted CVS as a title and listed Consumer Value Stores below. With this banner placed on all stores, it wasn’t long before the chain simply became known as CVS.

In 1967, CVS continued on its path of expansion with the opening of several new stores and the introduction of pharmacy departments at a number of sites.

The Evolution of CVS

The CVS brand is acquired by Melville Corporation in 1969 and the chain consists of 100 stores by the following year. The strength of the CVS name continues to solidify and consumers learn to tell the difference between a standard Consumer Value Store (CVS) and a Consumer Value Store plus Pharmacy (CVS/Pharmacy), a naming technique that is still present in today’s stores.

The CVS brand is nearly doubled with the acquisition of 84 Clinton drug stores in 1972, and its size and reach is further expanded in 1977 with the purchase of 36 Mack Drug chain stores. CVS celebrates its 25th birthday in 1988 with approximately $1.6 billion in sales and a chain of almost 750 stotes.

The 1990s only see further growth and expansion for CVS. The brand opens more stores, acquires Presciption Health Services, and launches a new pharmacy benefit management company, PharmaCare. 

In 1996, Melville Corporation is restructured and CVS becomes its own company, entering the New York Stock Exchange with the CVS sticker. The brand embraces the internet age with the launch of the first online pharmacy in the USA in 1999.

How the CVS Brand was able to Expand

CVS merges with Caremark, a pharmacy benefit management company, in 2007, and becomes CVS Caremark Corporation. By 2014, the company has become CVS Health which better reflects the expansion of the company during this time. It has now become, and remains to this day, a diverse health brand that has a number of subsidiaries under the one umbrella. This includes the original CVS Pharmacy, the acquired CVS Caremark, CVS Specialty, and Minute Clinic. 

Despite making several changes over the years (moving from CVS Corporation to CVS Caremark and finally CVS Healthcare), the constant inclusion of CVS in each company’s name allowed the brand to retain its strength. It was able to hold onto the perception of experience and reliability obtained through its long-running operations, while also demonstrating that the brand could adapt with the times and remain relevant.

Regardless of the changes, CVS remained a constant brand in people’s lives. Interestingly, the interpretation of the name seems to have evolved alongside the evolution of the company. Tom Ryan, CVS’ CEO between 1998 and 2011, made a comment that the CVS name represented a commitment to Convenience, Value, and Service. Whether you choose to think of CVS as an acronym for its traditional name or the alternative benchmarks, there’s no denying that the name itself has allowed the company to experience an incomparable level of success in the health industry.

Filed Under: Marketing Ideas Tagged With: why is cvs called cvs

Why is FlipKart called FlipKart?

March 11, 2021 by Tristan Brown Leave a Comment

FlipKart is an Indian e-commerce company that is one of the country’s most successful startups to date. Based out of Bangalore, the company was initially an online bookstore before evolving into a complete e-commerce platform. Today, it offers an online marketplace for a range of products from groceries and consumer electronics to fashion and other lifestyle items. The company even develops its own product collections for some of these areas.

Let’s take a look at the story of Flipkart, including its evolution and how Flipkart came to be Flipkart.

The Founders of Flipkart

Flipkart was founded by two friends, Binny Bansal and Sachin Bansal, in 2007. The friends have a long history dating back to childhood, where they attended school together. As coincidence would have it, both individuals got accepted into the same college (IIIT in Delhi) and followed individual careers in IT. While both men went their separate ways, beginning their careers with different IT companies, Binny and Sachal were reunited at Amazon in 2007.

It was here that the first ideas for Flipkart began to form. Each of the men became bored with their individual roles and started yearning for something more, and the concept for Flipkart was born. Binny and Sachal put in a combined $6,500 to launch the company and left Amazon in September 2007 to focus on their new business endeavor. By the end of the same month, they’d launched their online book store.

How Flipkart Became Flipkart

The name ‘Flipkart’ was chosen with a strategic purpose. Binny and Sachin wanted a name that was broad enough to grow with a business, rather than limiting them to the sale of online books. They also wanted something that was simple, memorable, and catchy enough to stand out from the crowd. These characteristics provided strong guidelines for creating a successful business name.

After playing around with a few ideas, they landed on FlipKart. FlipKart literally comes from the idea of ‘flipping products into a kart’, an excellent reference to the nature of online purchases. 

The Journey of FlipKart

Over the years, FlipKart has made many business decisions to expand from a humble $6,500 online book retailer to the $11 billion e-commerce platform it is today. In 2009, the founders of FlipKart secured their first investment money to a total amount of $1 million. This was a huge support in their endeavors to grow the business and resulted in them experiencing an annual revenue of $1.89M in the 2009-2010 financial year.

In June 2010, FlipKart became India’s largest online book retailer. The same year, Tiger Global invested $10 million into the company and FlipKart expanded into mobile sales. The following years saw further investment and greater expansion. By 2011, FlipKart was selling all sorts of products including stationery, electronics, and other household items. In 2012, their range expanded even further to include a babycare range, menswear, and ebooks. Womenswear was added the following year.

FlipKart continues to experience significant success today and is India’s largest e-commerce platform.

The Importance of a Good Business Name

It seems that Binny and Sachin knew a thing or two when it came to getting their company name right. When naming a business, it is important to find something that is clear and uncomplicated. The last thing you want is consumers struggling to say, spell or remember the name. FlipKart is effective on all accounts – it’s short, it’s simple, and it’s captivating enough to stick in someone’s mind. 

While it’s impossible to determine whether FlipKart would have achieved the same level of success under an alternative name, we can assume that the selection of this particular label only aided the company’s growth. 

There’s no denying that Flipkart has established itself as a competitive player in India, as well as in other international markets. It has broken many impressive records for eCommerce in India and looks as though it will be continuing on this trajectory.

Filed Under: Marketing Ideas

Why is Best Buy called Best Buy?

February 11, 2021 by Tristan Brown Leave a Comment

Best Buy is a successful, multinational retailer, but have you ever wondered how the company got its name? A name is an essential part of any brand, having the power to make or break the company. In the case of Best Buy, the name contributed to the company’s ability to grow and flourish into the household name it is today.

About Best Buy

Best Buy is a multinational supplier of electronics based in Minnesota, USA. It currently operates in the USA, Canada, and Mexico, as well as the Chinese market as part of Five Star. The company has experienced significant success over the past 55 years and remains a strong player in the consumer electronics space. It has 125,000 employees, 1,600 stores throughout North America, and an annual revenue of over $40 million. 

The beginning of Best Buy

Founded in 1966, Best Buy was initially called ‘Sound of Music’ like the iconic movie. It began as a single store in Minnesota that specialized in the sale of high fidelity stereos. The store was opened by Richard Schultz, who took out a second mortgage on his home to personally finance the store, and a business partner. The risk paid off and by 1967 Sound of Music expanded rapidly with the acquisition of Bergo Company and Kencraft Hi-Fi Company. Incredibly, the company made $1 million in revenue. 

In 1969, the company had increased to a collection of three stores and its financial success meant that Richard Schultz had the means to buy out his business partner. The company continued to grow over the following years, reaching a total of 9 stores across Minnesota by 1978.

How Best Buy got its name

In 1983, the company underwent a rebranding exercise and the Sound of Music chain was given the new name of ‘Best Buy Company Inc.’ Before this strategic change, the company had one clear audience: 15 to 18-year-old males. The rebrand and decision to expand its product range to include VCR machines and other household appliances meant that Best Buy was able to expand its target market. 

The company also adopting a business model that focused on low price and high volume. It wasn’t long before Best Buy established a strong reputation as a provider of affordable electronic products. 

While several strategic decisions contributed to the company’s ongoing success, the name change facilitated this progression. Had the organization retained the Sound of Music name and brand, it would have faced significant challenges as it tried to appeal to a broader market. Changing the name of the company as part of the rebranding exercise provided clarity for consumers and helped the brand to solidify their new direction.

The Journey of Best Buy

After the rebranding, Best Buy went from strength to strength. It became a public company in 1985 and was on the New York Stock Exchange by 1987. In 1992, the company hit an exceptional milestone, making $1 billion in annual revenue.

The company continued to expand over the next decade, with various acquisitions. They began operating across the USA and even entered international markets as a reputable supplier of electronic goods. 

Today, they remain a hugely successful retailer operating in a number of international markets. With the number of people working from home rapidly increasing, Best Buy has experienced spikes in sales. The future appears bright for the longstanding company and it certainly doesn’t appear to be slowing down anytime soon.
There’s no denying Best Buy has had some serious triumphs since its inception, however we can question whether it would have experienced the same level of success had it not rebranded in the 1980s. While it is impossible to know the answer, it is not unthinkable to assume its ability to transition to a wider audience so seamlessly was strongly supported by the name change. It sure does demonstrate the importance of choosing the right company name!

Filed Under: Marketing Ideas

Why is Visa Called Visa?

February 4, 2021 by Tristan Brown Leave a Comment

Without a doubt, one of the major benefits of technology is its ability to make our life much easier. We’ve gone from horses pulling carts, to cars and airplanes. But besides transportation and communication, nothing personifies convenience like credit cards.

Just a century ago, if you liked something at a store and wanted to get it, you’d need to either have a stack of cash, or a pile of coins—No kidding, that’s how it actually happened. We can’t even imagine how stressful life must’ve been for anyone planning a shopping spree before the introduction of Visa cards.

Visa: The King of Credit Cards

Visa Inc. is an American global financial service corporation that pioneered the widespread use of cash access programs and services like credit, debit, and prepaid cards.

Since the ‘50s, Visa has led the world towards faster and safer electronic payment methods. The company currently stands as the leading card-based payment organization, second only to China’s UnionPay.

In 2019, Visa Inc., a leader in its industry, had over 1.14 billion Visa cards in circulation around the world, customers used these cards in over 142 billion transactions that generated an amazing $2 trillion. And MasterCard, one of its closest competitors, only brought in $910 billion that year.

To understand how Visa became the King of credit cards, we need to revisit and discover what triggered the emergence of Visa cards.

Visa In The Beginning

Back in the ‘20s, the financial sector was experiencing a major shift, and it was all because of the introduction of several card payment systems by independent bodies.

Although major oil companies, hotel chains, department stores, and gas stations had used payment methods like the air travel card, charge coins, and charga plates, there was a problem.

What problem? For one, every business had created a payment system customers could only use in their store and nowhere else. This resulted in customers having to carry multiple cards whenever they needed to patronize multiple stores.

There was a need for a central card that could handle all transactions, irrespective of the business. Organizations like Diners Club, Carte Blanche, and American Express all tried to solve this problem, but none of them could successfully establish a robust system.

But it all changed in 1958 when the Bank of America made a powerful entrance with the BankAmericard, an effective system that revolutionized the sector and provided the much-needed boost the industry needed to grow to where it stands today.

So, why haven’t you heard of BankAmericard today? That’s because in 1976 both the local and international division of BankAmericard changed their names to Visa USA, and Visa International.

Why did this happen? Let’s take a look.

Why Is Visa Called Visa?

Understand that introducing BankAmericard to the credit card debacle by the Bank of America, a major US bank, went a long way to restore the faith of customers and merchants in the system. It assured them that their financial transactions were safe and guaranteed.

And it was this assurance that prompted customers to embrace the system completely. But it didn’t end here because the Bank of America took it a step further by distributing free BankAmericard to both customers and merchants.

This way customers were certain that their store supported BankAmericards, and merchants were sure their customers had BankAmericards.

The plan was a success, and by the end of the decade, BankAmericard had distributed over 100 million credit cards to the American population. But to achieve this success internationally, BankAmericard had to make strategic alliances with notable banks in Canada, France, Japan, UK, Spain, and several other nations.

And like you must’ve guessed, the alliance process wasn’t perfect. There were occasional overlaps in the system. Overlaps that had Dee Hock—a manager at the National Bank of  Commerce—brought in to resolve the issue.

Dee Hock convinced the Bank of America to allow BankAmericard to go independent. Hock became the first president and CEO of the National BankAmericard Inc., and in 1974, the NBI was restructured. 

It became the International BankAmericard Company (IBANCO) a multinational member corporation that had the sole duty of organizing the international BankAmericard program.

And it was under this premise that Dee Hock picked Visa as the new name of the company. According to Dee Hock, Visa was chosen because it was short, easy to recognize and understand in multiple languages, not to mention that it gave customers the perception of access.

Although Dee chose Visa, a powerful financial brand name, he wasn’t quick to divest the brand from its past. The new brand maintained the original blue, white, and gold flag of BankAmericard.

Visa worked perfectly and supported the growth and success of the company as a leading electronic funds transfer facilitator in the world. 

Filed Under: Marketing Ideas

Why is Walgreens Called Walgreens?

January 21, 2021 by Tristan Brown Leave a Comment

Although you may not be aware, Walgreens has made it their purpose to champion the health and well-being of every community in America, and yes, they’re doing a spectacular job.

Now, if there’s anything America’s sweet Golden Age of Capitalism brought to the world, then it’s great companies, one of which is a drugstore that rose from ashes to achieve a height—and history—only few can dream of, and that company is Walgreens.

Walgreens rose from being just a regular neighborhood store to becoming one of the largest pharmacy store chains in the country. Today, Walgreens has earned a solid reputation as the best and affordable destination for prescription medications.

The company operates over 9,000 drugstores in every state of America, not to mention that it serves an astonishing 8 million customers daily. The company’s vast network of shops employs almost a quarter-million employees.

But How Did It All Begin?

Understand that Walgreens wasn’t always the giant it is today. In fact, the store started as just a neighborhood store until Charles Rudolph Walgreen Sr., its founder, came along in 1901 and started the company.

But before Charles Rudolph started his company, he’d worked as a staff in Horton’s Drugstore in Illinois at the age of sixteen, a company that eventually failed. Charles Rudolph’s time with Horton’s Drugstore led him to take up a career in pharmacy.

He registered his company in 1893 and moved to Chicago, where he bought the drugstore he’d briefly worked in. It might surprise you to learn that Charles Walgreens original store was fourteen times smaller than the company’s stores today.

A New Dawn

Armed with his ambition, enthusiasm, and creative business mind, Charles Rudolph made a strategic move by venturing into drug manufacturing. And this strategic move was the very way Charles ensured he delivered high-quality products at lower prices to his customers. In 1916, with only nine stores, Charles R. Walgreen Sr. incorporated his company.

But it doesn’t end with the incorporation because in 1922, during the prohibition era, he took the non-pharmaceutical route, built an ice cream factory, and created his most iconic product, the malted milkshake. The malted milkshake performed so well with its target audience that in four years it helped the company secure its 100th store in Chicago.

Why Is It Called Walgreen?  

To understand how Walgreen got its name, we’d have to travel back to the 9th of October 1873 when Charles Rudolph Walgreen Sr., Walgreens’ founder, was born to the Family of Carl Magnus Olofsson, a Swedish-American immigrant.

And one of Carl’s Swedish histories was the Wahlgrens’ name. A name that’d first been used by Sven Olofsson, Charles’s third great-grandfather, during his military service in the 1790s for his homeland, something his family took great pride in.

So it didn’t surprise us that Carl Magnus Olofsson, on arrival to America—the land of freedom, and golden opportunities—took up his family’s prestigious name, Wahlgren. Perhaps to symbolize a conquest and a new beginning for his family.

Interestingly, the Walgreen name was borne by six families within 1880 and 1920 in the US alone.

And when the time came for Charles to name his e-commerce company, he represented his brand with his family’s reputable name and to prove how powerful the Walgreens name is; the company hasn’t undergone a rebrand over a century since it was created. Not to mention that it became the official surname of the family since the time of Charles.

The decision of Charles Rudolph Walgreen Sr. to use his family’s name as the name of his business was a step in the right direction because it made it easier for his business to stand out in the market. 

Today, Walgreens is a successful company worth billions because customers didn’t just see it as a company, they saw Walgreens as a person, a brand, they could trust with their health needs. 

Filed Under: Marketing Ideas

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